About Celcius online store:
- Celcius will only ship to an Australian address and we do not ship internationally.
- Celcius is an Australian owned and operated business.
- All prices are in Australian Dollars (AUD).
Thank you for visiting Celcius. We want your shopping experience to be an enjoyable and positive one. By accessing our website, you expressly consent and agree to all of the following terms and conditions. So please take a moment to review the Conditions and Use listed below:
We reserve the right to change any price at which we offer our products or services and to correct any errors in pricing contained on our web site. While we fully honor all of our commitments, Celcius shall have no liability for any such changes and/or errors and we are not bound to fulfill orders at outdated or erroneous prices.
100% Price Match Guarantee
Price Match Guarantee
If you think you've found a product cheaper elsewhere that you would like to buy, drop us an email first at firstname.lastname@example.org and we'll look into your claim. All Price Match claims must meet the terms and condition below.
Please find below the terms and conditions of our Price Match Guarantee:
- 24 hours to notify us of a competitor’s price after making a purchase
- Price match doesn't apply to items listed/sold on ebay or any other auction sites
- Products must be in stock and ready for dispatch
- Price match only applies to official Australian suppliers and price must be in Australian dollars
- Price matched site must be verified by the Australian Supplier as to product authenticity and
- Price match does not apply to specials and featured promotions
- Price match will be the total price of the products you are ordering including relevant shipping costs
- Can not be used in conjunction with any offer including coupon codes and special discount vouchers
These terms and conditions are subject to change at any time, with out notice. If you have questions please don't hesitate to contact us.
Your Account and Registration
When you register, you are responsible for your password and account access and you are responsible for all actions that occur under your account and password. Any impersonations (i.e. false e-mail addresses or authority) will constitute a breach of these Conditions of Use.
Website License and Admission
A limited license granted by Celcius allows for restricted access to our web site for personal use. Therefore, without explicitly written consent from us, modifications or downloading of content from our web site is forbidden. Page caching is accepted. This restricted license does not include any collection or use of product descriptions, listings, or prices; any derivative use of our store, magazines or other content; any commercial use or resale of our store, magazine or other content. Restricted, non-exclusive and rescindable rights to create a link to our homepage are granted as long as the link does not portray Celcius any of our products in a derogatory, false or objectionable manner. You may not use our logo or product pictures as links without written consent. Any unauthorized use of our web site nullifies the permission or limited license granted by us.
Transfer of Risk and Title
Once we deliver your purchase to the shipping company, the risk of loss and title of your purchase (responsibility) transfers to the shipping company.
Email, Comments and Other Communication
This section pertains to any information you share with us beyond information having to do with the secure order process and your purchase information. We love and encourage feedback, suggestions, comments and the sending of messages among our visitors and their friends as long as you guarantee that any feedback, suggestions, comments or other communication you submit is accurate, owned or controlled by you, and that it doesn’t conflict with these Conditions of Use. You also guarantee that you indemnify Celcius and its partners from all claims resulting from the use by Celcius of content or communications you’ve provided (i.e. reviews). Unless we explicitly express otherwise, when you submit content of any kind, you grant an irrevocable, non-exclusive, perpetual and royalty-free right to modify, adapt, distribute, translate, reproduce and publish that content throughout the world via any type of media.
We hope to quickly correct any textual, graphical or factual errors in our website content. No matter what the error is—from a misspelled word, missing or incorrectly matched photograph, broken hyperlink—please contact us, and we will fix it ASAP. We are 100% committed to you and the accuracy of our website; however, we do not guarantee that the product descriptions on our website or other content are current, reliable, complete or accurate. If a product you buy from us is not as described or as you perceived, your only course of action is a full refund within 14 days of purchase after you return the product in its complete and unused condition.
Whilst we always try to stock ample levels of all items we do sometimes become out of stock of some products. In this case you will maybe emailed and informed of the expected delay. The general delay is usually only 3 - 5 days.
What happens if I need to make a claim on my warranty?
If you're having troubles with a GHD and Cloud Nine products, then please contact their warranty line directly.
CLOUD NINE : 1300 437 436
GHD Warranties: 1300 443 737
Product warranties are held with the manufactures with a minimum 12 months. If you need to have an electrical item repaired, whilst it is under the warranty period, Celcius will cover the shipping charges involved to and from the manufacturer. The cost in returning the item to us so that we can do this will be at your expense. In some cases you will need to deal directly with the brand or manufacturer, in which case will provide you with all necessary contact details.
If you have any further questions about these Conditions of Use please contact us. We are always happy to hear from you.